Completely Safe Seal
All hands on your satisfaction.
Our "All Around Secure" Seal.
We don't want to sell you anything, but to share our passion with you. That's why it's all the more important to us that you are happy with your watch. That's why we have put together a unique buyer protection package for you. You can recognize it by our "All Around Secure" seal.
Here's everything included for you.
1. STRICTLY CONTROLLED QUALITY GOODS
We only offer handpicked watches from our own stock as well as watches from private sellers. In both cases, the watches are physically with us and are checked according to strict quality criteria.
2. CERTIFIED WITH "BUYER SEAL - SAFE SHOPPING"
Trust is good, security is better. That's why we have been examined and certified by the Händlerbund to give you maximum purchase security. The "Safe Buyer" seal is our investment – for you it is of course free. All watches are sold through this certified service.
3. AUTHENTICITY GUARANTEE
We guarantee the authenticity of the watches we sell. If you have doubts about the authenticity of the watch after purchase, please contact us within 14 days of receiving the goods via our contact form. We will review the case and find the best solution for you together.
4. GUARANTEE ON FUNCTIONALITY
Our watchmakers check every watch for functionality and guarantee this for 12 months from the date of purchase. If the movement fails or causes problems during this time, we will arrange for a repair at our expense.
5. PERSONAL SUPPORT
During the entire browsing and purchasing process, you can contact us directly with any questions about the watch, the process, or the purchase. We are personally available to you at any time via multiple channels and support you in the best possible way.
6. HIGH-QUALITY PACKAGING
We ship collector's items, and our shipping box shows that. It protects your precious purchase and is also an incomparable statement for the true, beautiful, and good inside. It should not arrive any other way to you.