All-round secure seal
All pointers to your satisfaction.
Our "All-Around Safe" seal.
We don't want to sell you anything, we want to share our passion with you. It is all the more important to us that you are happy with your watch. That's why we've put together a unique buyer protection package for you. You can recognize it by our "All-Around Safe" seal.
It's all in there for you.
1. FAST, INSURED FREE DELIVERY
We want you to get to your watch quickly, safely and without hidden extra costs, so that you can hold your treasure in your hands quickly. Since all watches are physically stored with us, we can send them off immediately after ordering. The shipping costs are entirely on us. And the goods are insured for their full value.
2. STRICTLY CONTROLLED QUALITY GOODS
We only offer handpicked watches from our own stock as well as watches from private sellers. In both cases, the watches are physically with us and are checked according to strict quality criteria.
3. "SECURE BUYER" - CERTIFIED
Trust is good, security even better. That's why we have had ourselves checked and certified by the Händlerbund to give you maximum purchasing security. The "Safe Buyer" seal is our investment - it is of course free of charge for you. All watches are sold through this certified service.
4. GUARANTEE OF AUTHENTICITY
We guarantee the authenticity of the watches we sell. If you have any doubts about the authenticity of the watch after purchasing it, please contact us via our contact form within 14 days of receipt of the goods. We will examine the case and together we will find the best solution for you.
5. RIGHT OF WITHDRAWAL
If you don't like your watch, you can return it and get a refund of the purchase price.
6. PERFORMANCE GUARANTEE
Our watchmakers check every watch for functionality and guarantee this for 12 months from the date of purchase. If the movement should fail or cause problems during this time, we will take care of the repair at our expense.
7. PERSONAL SUPPORT
Throughout the browsing and purchasing process, you can contact us directly with any questions about the watch, the process, or the purchase. We are personally available to you at any time via several channels and will support you in the best possible way.
8. SECURE PAYMENT METHODS
When it comes to payment, your security is our top priority. We offer you three particularly secure payment methods:
- Payment in advance by secure bank transfer
- credit card payment
- Payment in installments via our payment service provider Klarna
9. FINANCING FROM 0%
You also have the option of purchasing in installments via our payment service provider Klarna. You can set a flexible rate and spread the costs over up to 24 months.
10. HIGH QUALITY PACKAGING
We ship collector's items, and our shipping box shows it. It protects your valuable purchase and is also an incomparable statement of what is true, beautiful and good inside. It shouldn't get to you otherwise.