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Completely Secure Seal

All hands on your satisfaction.
Our "All-Round Secure" seal.

We don't want to sell you anything, but to share our passion with you. That's why it's so important to us that you are happy with your watch. Therefore, we have put together a unique buyer protection package for you. You can recognize it by our "All-Round Secure" seal.

Here's everything included for you.

1. FAST, INSURED FREE DELIVERY

We want you to receive your watch quickly, safely, and without hidden extra costs so you can hold your treasure in your hands as soon as possible. Since all watches are physically stored with us, we can ship them immediately after ordering. Shipping costs are completely on us. And the goods are insured for the full value.

2. STRICTLY CONTROLLED QUALITY GOODS

We only offer handpicked watches from our own stock as well as watches from private sellers. In both cases, the watches are physically with us and are checked according to strict quality criteria.

3. "SECURE BUYER" – CERTIFIED

Trust is good, security is better. That's why we have been examined and certified by the Händlerbund to give you maximum purchase security. The "Secure Buyer" seal is our investment – for you it is naturally free of charge. All watches are sold through this certified service.

4. AUTHENTICITY GUARANTEE

We guarantee the authenticity of the watches we sell. If you have doubts about the authenticity of the watch after purchase, please contact us within 14 days of receiving the goods via our contact form. We will review the case and find the best solution for you together.

5. RIGHT OF WITHDRAWAL

If you do not like your watch, you can return it and receive a refund of the purchase price.

6. WARRANTY ON FUNCTIONALITY

Our watchmakers check every watch for functionality and guarantee this for 12 months from the date of purchase. If the movement fails or causes problems during this time, we will arrange for repairs at our expense.

7. PERSONAL SUPPORT

Throughout the browsing and purchasing process, you can contact us directly with any questions about the watch, the process, or the purchase. We are personally available to you at any time via multiple channels and will support you as best as possible.

8. SECURE PAYMENT METHODS

Your security is also our priority when it comes to payment. We offer you three particularly secure payment methods:

  • Prepayment via secure bank transfer
  • Credit card payment
  • Installment payment via our payment service provider Klarna

9. FINANCING FROM 0%

Through our payment service provider Klarna, you also have the option of installment purchase. You can set a flexible rate and spread the costs over up to 24 months.

10. HIGH-QUALITY PACKAGING

We ship collector's items, and our shipping box shows that. It protects your precious purchase and is also an incomparable statement for the true, beautiful, and good inside. It should not arrive any other way to you.

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