All-round security seal
All pointers to your satisfaction.
Our “all-round safe” seal.
We don't want to sell you anything, we want to share our passion with you. It is all the more important to us that you are happy with your watch. That is why we have put together a unique buyer protection package for you. You can recognize it by our "all-round safe" seal.
It's all in there for you.
1. FAST, INSURED FREE SHIPPING
We want you to get to your watch quickly, safely and without hidden extra costs and to hold your treasure in your hands quickly. Since all watches are physically stored with us, we can send them off immediately after ordering. The shipping costs are entirely on us. And the goods are insured for their full value.
2. STRICTLY CONTROLLED QUALITY GOODS
We only offer hand-picked watches from our own inventory as well as watches from private sellers. In both cases, the watches are physically with us and are checked according to strict quality criteria.
3. "SAFE BUYER" - CERTIFIED
Trust is good, security is even better. That is why we have had ourselves checked and certified by the dealer association in order to give you maximum purchase security. The "Safe Buyer" seal is our investment - for you it is of course free of charge. All watches are sold through this certified service.
4. GENUINEITY GUARANTEE
We guarantee the authenticity of the watches we sell. If you have any doubts about the authenticity of the watch after purchasing it, please contact us using our contact form within 14 days of receiving the goods. We will check the case and together we will find an optimal solution for you.
5. RIGHT OF WITHDRAWAL
If you don't like your watch, you can return it and get the purchase price back.
6. FUNCTIONALITY GUARANTEE
Our watchmakers check every watch for functionality and guarantee you this for 12 months from the date of purchase. Should the movement fail or cause problems, we will fix it at our expense.
7. PERSONAL SUPPORT
During the entire browsing and buying process, you can contact us directly if you have any questions about the watch, the process or the purchase. We are available to you personally at any time through several channels and support you in the best possible way.
8. SECURE PAYMENT METHODS
Your security is also paramount when it comes to payment. We offer you three particularly secure payment methods:
- Prepayment by secure transfer
- Credit card payment
- Installment payments via our payment service provider Klarna
9. FINANCING FROM 0%
You also have the option of an installment purchase through our payment service provider Klarna. You can set a flexible rate and spread the costs over up to 24 months.
10. HIGH QUALITY PACKAGING
We send collector's items, and our shipping box shows that too. It protects your precious purchase and is also an incomparable statement for the true, beautiful and good inside. Otherwise it should not arrive with you.